Frequently Asked Questions
Everything you need to know about your SAGUARO shopping experience.
How do I determine the right size for my SAGUARO footwear?
We provide a detailed size chart on every product page. We recommend measuring your foot length in centimeters and comparing it to our guide to ensure a perfect fit, as sizing can vary between athletic and casual styles.
What is your return and exchange policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a full refund or exchange.
How long does shipping take and how much does it cost?
Standard shipping typically takes 7-12 business days depending on your location. We offer free shipping on all orders over $70; otherwise, a flat rate is applied at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted for your security.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal to monitor your package in real-time.
Are SAGUARO products sustainably made?
We are committed to ethical manufacturing and use eco-friendly materials where possible. Our minimalist footwear is designed for durability to reduce waste and promote a long-lasting wardrobe.